Graham and Ashkahn remember fondly what the first 100 days were like when opening Float On to commemorate the 100th episode of the podcast. Everything from the mistakes they made and the lessons learned from them to the moment they realized they fell in love with this industry and what it means to them still.
It’s difficult to overstate the usefulness of building a big mailing list when starting up your business. This isn’t unique to float centers, but we do have specific instances that make our cases unique in comparison to other industries. How soon is too soon to start collecting email addresses? Who should you be asking? Graham and Ashkahn drop some knowledge on the subject and doll out some useful tips and tricks as well.
Many float center memberships provide a discount on floats that’s contingent on an agreement of a membership fee that has a contract that extends for a certain period of time, usually at least 3 months. What do you do if after the first month, the members credit card is declined? Graham and Ashkahn meander through this concept, while discussing some of the differences of memberships that many float centers offer.
If you don’t know the specific gravity of your float tank solution, it makes it really difficult to make sure you’re providing an accurate float experience to every customer. Hydrometers are tools built specifically for this, but not all hydrometers are created equal. What types of hydrometers should you use and what do you need to look out for? Fortunately, Graham and Ashkahn have a lot of experience shopping for hydrometers (they break fairly easily, unfortunately) and are more than happy to share what they look for in these little measuring devices that help us make the magic happen.
Lots of float centers have waivers. Protecting from liability in case of accidents is a straight forward and sensible thing, especially with a lesser known alternative wellness treatment. Float On doesn’t currently have waivers, and Graham and Ashkahn go into explaining their reasoning behind making that decision. They also explain the common sense justifications for deciding to have waivers as well.
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