Learn best practices for starting and running a float center:
  • This field is for validation purposes and should be left unchanged.

Something in the world of floating have you stumped?

  • This field is for validation purposes and should be left unchanged.

Show Highlights

Float On has been known throughout the years for pulling off outlandish marketing stunts with mixed success. For example, we ran a giveaway on social media back in 2014 for a full year of free floats to our lucky winner.

Derek and Ashkahn provide a follow up on the success of that campaign and talk about the primary, secondary, and tertiary benefits that came from doing such a major giveaway.

Show Resources

Kingsumo (the WordPress plugin used to run this giveaway)

The Float On Floatillionaire Giveaway Landing Page

The Life Story of our Winner

And here’s Graham and Ashkahn posing with Belinda Carroll, our winner with her comically large novelty gift card. 

Listen to Just the Audio

Transcription of this episode… (in case you prefer reading)

Derek: Welcome.

Ashkahn: Hey everybody.

Derek: Hi.

Ashkahn: This is Ashkahn.

Derek: This is Derek.

Ashkahn: Got the old Ashkahn-Derek crew here today.

Derek: We should come up with clever name.

Ashkahn: Yeah, Dere-kan?

Derek: Yeah, that’s not as cool as Grashkamn…

Ashkahn: Yeah, Dere-kan

Derek: Dere-kan?

Ashkahn: Ash-dere-kan, that’s pretty good?

Derek: Deresh-kan

Ashkahn: Ash-der-ashk… ash-der-akan?

Derek: Do we have a question? Deresh-kan?

Ashkahn: We do, Ash-dere-kan.

Derek: Okay.

Ashkahn: Our question for today is, “can you tell us what went into running your, ‘free floats for a year’ giveaway?

Was it worth it?”

Derek: Well, you heard about it and we did it years ago, so yes! The word is still getting out about it.

Ashkahn: We got you!

Derek: Sucker! Actually, I remember that, it was kind of a different thing. It was free floats for a year, to one lucky person and the way it kind of ran was, ran Facebook ads, ran Facebook posts and all that good stuff. And directed people towards a landing page on our website, we used WordPress and so we used a plug-in called Kingsumo and we ran a contest where people entered their email address, and then randomly one person won. And that person, there was some legal tax things we had to do; for example, if it was over, I think, 200 dollars or 600 dollars.

Ashkahn: Yeah.

Derek: We thought, well of course.

Ashkahn: Free giveaway.

Derek: Free floats for a year,  we basically said, how many floats do you want? Because you’re going to end up having to pay the taxes on this. I think she actually chose eight floats a month.

Ashkahn: Uh-huh.

Derek: She chose eight floats a month, we sent her a 10-99 at the end of the year on that. She, I’m assuming paid her taxes, I don’t know her life story.

Ashkahn: Well we’ll find out and put it in the show notes for you.

Derek: Oh, yeah, see if she’s evading taxes. She used all those floats, and she used them all within the year. She didn’t have too. Float-On is pretty lenient on the membership policies, but she, actually was a happy ending, in the fact that the winner of this also ran

Don’t laugh at me

Ashkahn: You’re the one that made it weird. I’m just glad it was a good

Derek: I’m getting to the end of the story.

Ashkahn: I’m just glad it wasn’t a tragic ending, you know? Then you know, one day…

Derek: She’s got scared from tanks for life.

Ashkahn: She’s floated to many times.

Derek: Turned into a primordial monkey.

She actually ran the comedy club down the road, which we did not know, but she would actually run a podcast with the comedian before they went on the show and then they would float before that, then do the podcast and then the comedian would do the show.

Ashkahn: Hey, I didn’t even know that.

Derek: I don’t want to give her a name, I mean, you could probably find her name out.

Ashkahn: That’s cool.

Derek: She used her floats for business purposes as well too.

Ashkahn: Nice.

Derek: It not only got her floating regularly, it got a whole plethora of people associated with the comedy club floating regularly. In that aspect, it worked great!

Ashkahn: Sounds like it was worth it!

Derek: Right! Rather than running a huge contest, working for one person’s case that was just happenstance in a lucky break for us, it actually worked for us in other ways. We gained about 3500 emails in that short period of time.

Ashkahn: What was the duration that we ran this?

Derek: I believe it was a month.

Ashkahn: Okay. Start to finish?

Derek: This was a few years ago, I mean, we can always go back to that post but, I believe it was a month.

Ashkahn: It was basically just a raffle?

Derek: It was not even really

Ashkahn: With peoples emails going in?

Derek: People’s emails went into this software and the software random number generator picked one person.

Ashkahn: Yeah.

Derek: And that was it.

Ashkahn: It should be noted that we did make her a giant novelty Float-On gift card.

Derek: We should find that picture and put it in the show now, for sure.

Ashkahn: If someone is going to win a year of floats we should make a humongous, 3-ft, you know, poster-gift-card to hand them. Which we did, so that was hilarious.

Derek: That was great. It made great for social media afterwards to, because then we got to celebrate the winner and they got to see this great picture, so got the word of floating spread out. Even more people tuned in, ’cause who knows when we’re going to giveaway floats like that again. It got us a lot of good residual benefits.

Ashkahn: We mentioned that we had 3500 people added to our mailing list, that’s actually where the idea came from. Our goal with this wasn’t to create good social media content, or you know, obviously all these things were benefited. These were kind of a nice way of hitting all these points at once. The actual way this idea came up, was from us brainstorming ways to increase our mailing list. That was the goal that led to this idea and that was why, to enter, you’re entering our mailing list and you’re being a part of it through that purpose and at the end, we quantify that, not only because this lady who won ended up being really awesome, and that part of it lead to, kind of, random, cool, stuff that happened. Also, because we had this huge boost in our mailing list and we do, you know, we hit people through our mailing list for December, when we sell cheap gift cards.

Derek: Secret June sale.

Ashkahn: Quote and unquote, “Secret June sale” once a year, we blast out a huge sale. We do just a one-day sale, once a year. We use our mailing list as the main avenues when we do these things. To the point where we can actually sit down afterwards, and say okay, we sold this many gift cards, we have this many people on our mailing list, here’s the value of someone being on our mailing list. It’s a couple bucks, if you average it all out, we get about-

Derek: Three or four bucks a person.

Ashkahn: Something like that, per person who’s on our mailing list. So for us to increase our mailing list by 3500 people, is a very tangible thing for us.

Derek: Seven, ten, fourteen thousand extra in sales that year, that one gimmick.

Ashkahn: That’s a good way of thinking about it. Gimmick? You know, it’s a developed marketing strategy perhaps.

Derek: Campaign? Sorry. Sorry.

Strategic campaign?

Ashkahn: We did kind of a light version of this too. We had some months, where once a month we were choosing people

Derek: It doesn’t have to be a huge giveaway like that. Sometimes, we’ll just chose ten floats to giveaway, or one or ten people will win one float, or one person wins one float. These giveaways, especially if you’re able to capture their emails, if it’s something that’s a bigger prize, people are more willing to give-up their emails. If it’s a small prize, like potential to win one float, people probably aren’t going to give-up their email to win one float. Something like, win ten floats, well that’s a great deal. You have to take care of the legal ends of everything, but you know what? That person’s now going to float ten times, or share them with their friends and expose a whole bunch of new people to floating. It really does work, all around.

Ashkahn: When it gets big, it just becomes naturally more exciting.

Derek: Right.

Ashkahn: And news worthy, it’s self.

Derek: A year’s worth of floats. It’s incredible.

Ashkahn: It’s a very justified social media post, or other posts, when you’re like, hey, we are giving away a year’s worth of floats. It’s really, exciting, and it’s big enough, significant enough that it’s worth, mentioning all by itself.

Derek: I do add that, Kingsumo, WordPress plug-in gives an element where people can get extra entries for sharing with their friends. Let’s say, I entered and it says “Share your special, unique link, and for every person that signs up through your link for this contest, you’ll get three extra entries into this contest.”

It really helped incentivize the viral spreading of this contest. We did Facebook ads, we did some posts but it was really people who entered, sharing it that helped drive that.

It worked great. We probably should do it again.

Ashkahn: I guess so, yeah.

Derek: Thanks for reminding us.

Ashkahn: That’s a good a idea.

Derek: Glad somebody reminded us we had it.

Ashkahn: Alright, now, if you guys out there have other questions of things we’ve done in the past, that we kind of forgot about, that we should probably do again, you can send them to us on our website.

Derek: Floattanksolutions.com/podcast

Ashkahn: That’s right. Type it in. We’ll be here and we will answer another one of your lovely questions tomorrow.

Derek: You won’t win anything except for the satisfaction of an answer.

Ashkahn: Which truly is the greatest prize we can give.

Derek: True. Bye everybody.

Recent Podcast Episodes

Is there a “Best” Float Position? – DSP 224

Ashkahn and Graham thoroughly debunk the myth of a “best” float position. The Float On boys explicate their philosophy that there is no right way to float and instead talk about all the different positions they enjoy floating in. They learn more about each other than they expected to in the process. 

How Do you Incentivize Return Floaters without Memberships or Packages? – DSP 222

How many times has a float center owner had a first time floater come out of the tank and said something along the lines of “that was amazing! I need to do this every week!” and then they never see that person again? How do you get them to come back without committing to a membership or a high ticket package of floats? 

Ashkahn and Graham share their thoughts on this exact problems and some of the creative solutions they’ve implemented at Float On to combat it. The key, for them, has been keeping it simple and making it accessible.

How to Schedule Your Float Center During the Slow Season – DSP 221

For most float centers, the summer months drastically change how busy it gets. It seems that zenning out to nothingness is moderately less appealing when there’s a lot of outdoor activities to enjoy. 

Graham and Ashkahn share their thoughts on a reduced schedule. Float On runs 24 hours almost every day throughout the year. so reducing their schedule is typically against their philosophies. They explain some of the reasons people might consider it, what are some good ways to go about it, as well as explain some practices to consider avoiding when cutting hours.

Slip Proofing Your Float Tanks and Float Rooms – DSP 220

The solution inside float tanks is slippery. Really really slippery. What is the best way to make sure that float customers aren’t slipping and falling before or after their floats.

Ashkahn and Graham break down the various steps needed for slip proofing for inside the float tank, the first step out of the tank, the rest of the float room, your hallways, or inside your workrooms.

Latest Blog Posts

Float Quarterly – January 2016

Float Quarterly – January 2016

It’s been our pleasure to be actively involved in the float industry for over five years now. In 2016, we’re already on track to have more new centers opening, more press covering floating, and more resources for people just entering our salty world than ever before.

With so much action, we’ve decided to send out brief, quarterly updates on our industry to keep people posted on the all the latest happenings. Welcome to our first installment!

Training to Become a Certified Pool/Spa Operator

Training to Become a Certified Pool/Spa Operator

Each year at the Float Conference, we put on a Certified Pool/Spa Operator (CPO) training course. At first, that might strike you as an odd thing to have as part of a float tank conference. This post will explain what CPO training is and why we think it can be a really useful certification to have on your belt.

Increase Sales by Offering Retail in Your Float Center

Increase Sales by Offering Retail in Your Float Center

On their own, float tanks have a limit to their profits. Retailing has the potential to bring extra money into your shop, but it also requires a lot of work and attention on your part to really be successful at it. At Float On, our retail contributes 6.5% towards our overall sales and 3% of total profit. While this might not seem like a large contribution, depending on your sales, it could end up paying the wages of a whole extra employee.

The Health Department and Float Tanks… How to get Approved!

The Health Department and Float Tanks… How to get Approved!

If you’re working on starting a float center, chances are you’re nervously anticipating having to call the health department. We’ve all heard horror stories of people being asked to follow pool rules that don’t make sense for them, or having to do costly changes to their pump systems.

float tanks not regulatedBelow is our best advice for working with your health department to get your float center approved, but before we dive into that, it’s important to get a bit of an understanding as to how the health department works.