Learn best practices for starting and running a float center:
  • This field is for validation purposes and should be left unchanged.

Something in the world of floating have you stumped?

  • This field is for validation purposes and should be left unchanged.

Show Highlights

Graham and Ashkahn talk about how they deal with other float centers spying on Float On.

Basically… they don’t. The float industry is a really open community and a lot of information is generally freely available. If someone is spying on a float center, that could be a result of poor communication skills or a lack of awareness of what information is actually out there. The guys share their advice on how to talk to someone who might be in that situation and how to move forward, hopefully as friends instead of rivals.

Listen to Just the Audio

Transcription of this episode… (in case you prefer reading)

Graham: All right.

Ashkahn: Okay, welcome.

Graham: Hello.

Ashkahn: My name is Ashkahn.

Graham: I am Graham. And together, we are Grashkahmn.

Ashkahn: Oh, sorry.

Graham: That’s all right, it’s cool. Just forgot my half of our combined name.

Anyway, we have a question for us from you, which is, what are some common issues with float tanks? Sorry, no, different question, wrong day.

Ashkahn: Different question, different day.

Graham: Right, just look at a different page here. “I had a customer come in – that’s good – who was sneaking a bunch of photos and asking weird questions.”

Ashkahn: Hm.

Graham: “Now I found out that they’re opening a center across town. How do you deal with spies?”

Ashkahn: Spies.

Graham: Espionage. The dangerous side of the float world.

Ashkahn: I mean, we have a pretty robust counter-intelligence program going at our place.

Graham: Yeah, feed them a lot of misinformation.

Ashkahn: Lots of propaganda.

Graham: Yeah. Just wait for their own center to self-destruct.

Ashkahn: We funded a coup in Nicaragua just to stop one place from opening.

Graham: Maybe you don’t want to go as far, but it works. It does work.

I guess at Float On we don’t really worry about it?

Ashkahn: It’s kind of an interesting one, because the information’s all public. Like, what could they find out by coming to your float center that everybody isn’t finding out by coming in to float at your place?

Graham: So I think how this happens, a is people don’t realize that our industry is as cool as it is. And you can probably get way more information by just directly approaching a float center owner and talking to them.

So, first off, if any of you listening out there-

Ashkahn: If you’re the spy-

Graham: If you’re spies or you’re thinking about spying, don’t do it. Everyone is so nice and open. Maybe not everyone, but if you talk to a jerk out there who doesn’t want to give you the time of day, whatever. They’re the exception in the industry. Just call another center near you. Chances are, they’ll actually be embarrassingly open with how their center runs and its shortcomings and stuff like that.

Don’t sneak around if you’re the spying type. And if you’re a center being spied on, then you’re going to… Ashkahn. What’s your advice then, buddy?

Ashkahn: I guess my advice is, I’m not sure what you feel like you’re losing from someone taking pictures and stuff like that. Like, what information could they be gleaning that they wouldn’t be able to get by visiting any float center?

I don’t know, I don’t understand exactly what people feel like what kind of valuable info they feel like they’re losing in the scenario that someone is spying on them. Quote, unquote “spying” on them.

Graham: Yeah, it’s interesting, because I feel like the social damage is almost more than the practical damage, you know?

Ashkahn: Yeah, for sure. I mean, it’s weird and it’s kind of rude.

Graham: They should have asked, right, is the thing.

Ashkahn: Yeah, for sure.

Graham: I feel like that’s what this person is actually upset about is that the person did not directly correspond with them, and instead felt the need to “sneakily” come in and check out how they were doing things. And “presumably” use that information to “inform” their own decisions on a competing float tank center.

Lots of air quotes, again, going on here.

Ashkahn: So yeah, if we’re just talking about social interactions more than how to stop someone from spying on you.

Graham: I think it’s both, yeah.

Ashkahn: How would you stop someone from spying on you?

Graham: I don’t know, And every center feels like they did certain things wrong. So in a certain sense, like to spy is just copying off of things you also did wrong.

Ashkahn: Go for it. Build what I built.

Graham: It’s like cheating off of someone in class who’s a C student, you know? Maybe you shouldn’t be cheating off of that person.

Ashkahn: I mean, in terms of what information you’re protecting, I think this is maybe over-hyped in people’s heads or something. Because again, you’re a business in public where customers are coming to float in your float center.

Everybody comes in and knows what your floors are like or what tanks you have. Most people can look at your websites and see how booked up you are. I don’t know. How much is someone going to really use something like that in a way that’s going to impact you negatively?

Graham: Yeah.

Ashkahn: It seems not like a huge concern to me.

So, yeah, it really like, I guess, how do you try to move forward in a relationship with a float center in town when they’ve started things off on a weird foot?

Graham: Sneak a cyanide capsule into their food.

Ashkahn: That’s way too intense. That’s an extreme, extreme overreaction.

Graham: Sorry, I went back to the CIA stuff again.

Ashkahn: I was thinking it’s even extreme for the CIA.

Graham: That’s not extreme for the CIA.

Ashkahn: Just go around killing every single person they discover.

Graham: Well-

Ashkahn: I guess we don’t know.

Graham: No, I mean, I’d talk to them. To be honest, I would even bring up the weird stuff.

What did you say? Back them into a dark alley?

Ashkahn: Get back at them with honesty.

Graham: That’s way better than backing them into a dark alley.

Ashkahn: Your mind is in a weird place right now.

Graham: Let’s go pick some fights after this. I got this baseball bat with a few nails through it. Do you think we could find anything to use that for? It’s been a long day.

Ashkahn: My instinct is the same as yours, is to just bring it up and be like-

Graham: You’re that dude who was in here asking a bunch of questions and taking photos.

Ashkahn: Weird, man.

Graham: Can I take you out to lunch?

But yeah, try to make friends. Chances are, the conversation will go something like, them being embarrassed. Them being like, “I was doing that. It just felt weird that I was opening a competing business. I didn’t know how to bring it up.” It might just end with you understanding where they’re coming from and being friends in the future.

Nothing ever came of letting issues like this stew and you assuming the worst is people in the background. That’s stuff that feuds and unnecessary disputes are made of. Take the higher ground. Talk to them. Just be honest and nice. Call them out in a way that leaves room for a relationship to build in the future. Leave the ball in their court.

Ashkahn: And take the step to make communication. I feel like it’s way too easy for something weird to happen between two float centers in town with each other. And then for both of those float centers to just get too wrapped up in the day-to-day of running their places to ever take the five minutes of work it would take to shoot the other person an email or pick up the phone and call them.

It’s such a small amount of work, but it’s like slightly weird enough and just outside the scope of what you need to do in your day-to-day enough that it just doesn’t happen. Like when I talk to people who are like, “This other float center in town’s kind of weird.”

I’m like, “Oh, yeah? What happened?” They’re like, “This one weird thing happened and we haven’t talked in three years.” I’m like, okay. I feel like this could be resolved pretty easily.

Graham: That’s also totally human. That happens in families and stuff like that all the time.

Ashkahn: But take that step, you know? Reach out.

Graham: Absolutely, yeah.

Ashkahn: Try to bridge that communication.

Graham: And if that doesn’t work, coup in Nicaragua. I really think it’s a solid plan B.

Ashkahn: And if you murder someone, you didn’t hear it here.

Graham: Like we always say.

Ashkahn: Our classic tag off line. All right, and if you have murder suggestions of your own, head on down to floatanksolutions.com/murder.

Graham: You’re going to get arrested after this.

Ashkahn: Maybe. I’m willing to risk it for the fans.

Graham: All right, well, hopefully, we’ll talk to you guys tomorrow.

Ashkahn: Bye, everyone.

Recent Podcast Episodes

What’s Going On With the Industry Report? – OSP 04

What’s Going On With the Industry Report? – OSP 04

Come listen to Graham and Ashkahn pick the brain of Juliet, who are all in the studio talking about the State of the Industry Survey that has been released by Float Tank Solutions (hey! That’s us!). To find out what’s new in this year’s survey and information on where to go to fill it out, check out this episode! 

What is Water Activity? – OSP 03

What is Water Activity? – OSP 03

Graham and Ashkahn are BACK!

The newly monikered Occasional Solutions Podcast hits the ground running to share some big news about Water Activity. The Float Boys bring their banter to bear to the benefit of you, buds. Thanks to information and collaboration with Roy Vore, they found a way to measure the way pathogens spread through float tank water.

Listen now to hear them dive into the nitty-gritty of new research on float tank water! You don’t wanna miss this.

Tank Topics: Social Media

Tank Topics: Social Media

This tank topic is all about social media, how to use it, what the tools are, and what it’s freaking good for. 

Derek Wyatt is featured prominently in these episodes as well, given that he’s our social media wiz over here at Float On. It’s chalk full of amazing info that’ll make your Facebook posts shine!

Rise Interviews with Angela McAllister and Wendi Elmore – OSP 02

Rise Interviews with Angela McAllister and Wendi Elmore – OSP 02

In this second release of the Occasional Solutions Podcast, Juliet sits down with Angela McAllister the owner of Lucidity Float and Wellness Center in the Southside of Chattanooga, Tennessee and Wendi Elmore, an employee at Float STL and graduate from the University of Missouri. She has since dedicated her time and efforts to spaces that support the self-care and economic empowerment of people of color, LGBTQIA and gender non-binary communities through tools that include yoga, meditation and now floating.

Tank Topics: Building Materials

Tank Topics: Building Materials

Something in the world of floating have you stumped? Show HighlightsThis Tank Topic is about the finer details on building materials. Ashkahn takes a little break for these episodes as Jake (really good guy)...

Latest Blog Posts

What is Water Activity? – OSP 03

What is Water Activity? – OSP 03

Graham and Ashkahn are BACK!

The newly monikered Occasional Solutions Podcast hits the ground running to share some big news about Water Activity. The Float Boys bring their banter to bear to the benefit of you, buds. Thanks to information and collaboration with Roy Vore, they found a way to measure the way pathogens spread through float tank water.

Listen now to hear them dive into the nitty-gritty of new research on float tank water! You don’t wanna miss this.

Take Part in the 2019 Float Industry Report!

Take Part in the 2019 Float Industry Report!

We’re gathering responses for our 2019 Industry Report through the end of July, and we once again need your help.

Please take a brief moment to answer a few questions about your float center (or future float center) – it may be the easiest thing you can do to contribute to the growth of floatation around the world.

Flux’s Conference Science Recap

Flux’s Conference Science Recap

Flux comes back to provide a visual recap of his informative talk from the 2018 Float Conference, discussing the relationship between floating, depression, and the immune system.

 
 

Float Tank Conference