Something in the world of floating have you stumped?
Show Highlights
Graham and Ashkahn talk about how they deal with other float centers spying on Float On.
Basically… they don’t. The float industry is a really open community and a lot of information is generally freely available. If someone is spying on a float center, that could be a result of poor communication skills or a lack of awareness of what information is actually out there. The guys share their advice on how to talk to someone who might be in that situation and how to move forward, hopefully as friends instead of rivals.
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: All right.
Ashkahn: Okay, welcome.
Graham: Hello.
Ashkahn: My name is Ashkahn.
Graham: I am Graham. And together, we are Grashkahmn.
Ashkahn: Oh, sorry.
Graham: That’s all right, it’s cool. Just forgot my half of our combined name.
Anyway, we have a question for us from you, which is, what are some common issues with float tanks? Sorry, no, different question, wrong day.
Ashkahn: Different question, different day.
Graham: Right, just look at a different page here. “I had a customer come in – that’s good – who was sneaking a bunch of photos and asking weird questions.”
Ashkahn: Hm.
Graham: “Now I found out that they’re opening a center across town. How do you deal with spies?”
Ashkahn: Spies.
Graham: Espionage. The dangerous side of the float world.
Ashkahn: I mean, we have a pretty robust counter-intelligence program going at our place.
Graham: Yeah, feed them a lot of misinformation.
Ashkahn: Lots of propaganda.
Graham: Yeah. Just wait for their own center to self-destruct.
Ashkahn: We funded a coup in Nicaragua just to stop one place from opening.
Graham: Maybe you don’t want to go as far, but it works. It does work.
I guess at Float On we don’t really worry about it?
Ashkahn: It’s kind of an interesting one, because the information’s all public. Like, what could they find out by coming to your float center that everybody isn’t finding out by coming in to float at your place?
Graham: So I think how this happens, a is people don’t realize that our industry is as cool as it is. And you can probably get way more information by just directly approaching a float center owner and talking to them.
So, first off, if any of you listening out there-
Ashkahn: If you’re the spy-
Graham: If you’re spies or you’re thinking about spying, don’t do it. Everyone is so nice and open. Maybe not everyone, but if you talk to a jerk out there who doesn’t want to give you the time of day, whatever. They’re the exception in the industry. Just call another center near you. Chances are, they’ll actually be embarrassingly open with how their center runs and its shortcomings and stuff like that.
Don’t sneak around if you’re the spying type. And if you’re a center being spied on, then you’re going to… Ashkahn. What’s your advice then, buddy?
Ashkahn: I guess my advice is, I’m not sure what you feel like you’re losing from someone taking pictures and stuff like that. Like, what information could they be gleaning that they wouldn’t be able to get by visiting any float center?
I don’t know, I don’t understand exactly what people feel like what kind of valuable info they feel like they’re losing in the scenario that someone is spying on them. Quote, unquote “spying” on them.
Graham: Yeah, it’s interesting, because I feel like the social damage is almost more than the practical damage, you know?
Ashkahn: Yeah, for sure. I mean, it’s weird and it’s kind of rude.
Graham: They should have asked, right, is the thing.
Ashkahn: Yeah, for sure.
Graham: I feel like that’s what this person is actually upset about is that the person did not directly correspond with them, and instead felt the need to “sneakily” come in and check out how they were doing things. And “presumably” use that information to “inform” their own decisions on a competing float tank center.
Lots of air quotes, again, going on here.
Ashkahn: So yeah, if we’re just talking about social interactions more than how to stop someone from spying on you.
Graham: I think it’s both, yeah.
Ashkahn: How would you stop someone from spying on you?
Graham: I don’t know, And every center feels like they did certain things wrong. So in a certain sense, like to spy is just copying off of things you also did wrong.
Ashkahn: Go for it. Build what I built.
Graham: It’s like cheating off of someone in class who’s a C student, you know? Maybe you shouldn’t be cheating off of that person.
Ashkahn: I mean, in terms of what information you’re protecting, I think this is maybe over-hyped in people’s heads or something. Because again, you’re a business in public where customers are coming to float in your float center.
Everybody comes in and knows what your floors are like or what tanks you have. Most people can look at your websites and see how booked up you are. I don’t know. How much is someone going to really use something like that in a way that’s going to impact you negatively?
Graham: Yeah.
Ashkahn: It seems not like a huge concern to me.
So, yeah, it really like, I guess, how do you try to move forward in a relationship with a float center in town when they’ve started things off on a weird foot?
Graham: Sneak a cyanide capsule into their food.
Ashkahn: That’s way too intense. That’s an extreme, extreme overreaction.
Graham: Sorry, I went back to the CIA stuff again.
Ashkahn: I was thinking it’s even extreme for the CIA.
Graham: That’s not extreme for the CIA.
Ashkahn: Just go around killing every single person they discover.
Graham: Well-
Ashkahn: I guess we don’t know.
Graham: No, I mean, I’d talk to them. To be honest, I would even bring up the weird stuff.
What did you say? Back them into a dark alley?
Ashkahn: Get back at them with honesty.
Graham: That’s way better than backing them into a dark alley.
Ashkahn: Your mind is in a weird place right now.
Graham: Let’s go pick some fights after this. I got this baseball bat with a few nails through it. Do you think we could find anything to use that for? It’s been a long day.
Ashkahn: My instinct is the same as yours, is to just bring it up and be like-
Graham: You’re that dude who was in here asking a bunch of questions and taking photos.
Ashkahn: Weird, man.
Graham: Can I take you out to lunch?
But yeah, try to make friends. Chances are, the conversation will go something like, them being embarrassed. Them being like, “I was doing that. It just felt weird that I was opening a competing business. I didn’t know how to bring it up.” It might just end with you understanding where they’re coming from and being friends in the future.
Nothing ever came of letting issues like this stew and you assuming the worst is people in the background. That’s stuff that feuds and unnecessary disputes are made of. Take the higher ground. Talk to them. Just be honest and nice. Call them out in a way that leaves room for a relationship to build in the future. Leave the ball in their court.
Ashkahn: And take the step to make communication. I feel like it’s way too easy for something weird to happen between two float centers in town with each other. And then for both of those float centers to just get too wrapped up in the day-to-day of running their places to ever take the five minutes of work it would take to shoot the other person an email or pick up the phone and call them.
It’s such a small amount of work, but it’s like slightly weird enough and just outside the scope of what you need to do in your day-to-day enough that it just doesn’t happen. Like when I talk to people who are like, “This other float center in town’s kind of weird.”
I’m like, “Oh, yeah? What happened?” They’re like, “This one weird thing happened and we haven’t talked in three years.” I’m like, okay. I feel like this could be resolved pretty easily.
Graham: That’s also totally human. That happens in families and stuff like that all the time.
Ashkahn: But take that step, you know? Reach out.
Graham: Absolutely, yeah.
Ashkahn: Try to bridge that communication.
Graham: And if that doesn’t work, coup in Nicaragua. I really think it’s a solid plan B.
Ashkahn: And if you murder someone, you didn’t hear it here.
Graham: Like we always say.
Ashkahn: Our classic tag off line. All right, and if you have murder suggestions of your own, head on down to floatanksolutions.com/murder.
Graham: You’re going to get arrested after this.
Ashkahn: Maybe. I’m willing to risk it for the fans.
Graham: All right, well, hopefully, we’ll talk to you guys tomorrow.
Ashkahn: Bye, everyone.
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Should Float Centers use Light or Heavy Gauge Studs? – DSP 269
Still no Ashkahn today. He’s taking a couple of post-conference days to himself.
Jake and Graham are on the scene though to answer construction questions, though. Even the straight forward ones, like today. Jake informs us which to choose when doing construction, light or heavy gauge studs when constructing a float center, while getting a little sidetracked when comparing wooden and metal studs.
Construction to Make Your Life Easier – DSP 268
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The Difference Between STC and Decibels – DSP 266
Post-Conference Ashkahn is still out of the recording studio, but fortunately Jake is keeping Graham company in there.
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Ashkahn is currently recovering from his talk and the after-party last night, but Jake and Graham have gracefully taken the time to answer a construction question again today.
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Latest Blog Posts
The Float Tour Blog – Issue #28
Home sweet home! After so many months on the road, it was strange being back here in Portland. We were exhausted, excited, and a little travel weary. The first night back, I slept in my own bed for the first time in three months and the world just melted away.
Having travelled across the United States, I’m reminded of how insular Portland is. We are aggressively fixated on keeping things local. Local beer, ketchup, bikes, pet food, pillows, phone cases… it’s part of our charm. We want to reward people for living here and being a part of the community. It’s so pervasive that, after living here for so long, I kind of forgot that Secret Aardvark hot-sauce isn’t available everywhere, and that most cities don’t even recycle, let alone compost.
The Float Tour Blog – Issue #27
Our northern neighbor – a sister city, of sorts – Seattle is the largest metropolitan area in the Pacific Northwest. It’s the land of Microsoft and Kurt Cobain, and the culture here embraces both simultaneously. It’s tech business professional in the front and rock n’ roll grunge in the back. This blend creates a perfect storm of high energy business life and high energy nightlife, making relaxation a valuable commodity. Floating helps fill the void left by nightmarish traffic and overcrowded restaurants.
Given that it’s so close to home, the float centers in Seattle are a lot more familiar to us. Our visits here were more like a high school reunion than they were like the first day of school. During some of our visits, we were picking up conversations right where we left them.
The Float Tour Blog Issue #26
Vancouver is the largest metropolitan area in Canada, and third largest on the West Coast. It’s a major hub for international trade, with one of the largest ports in the world, giving it a large migrant population, mainly from Asia, the Middle East, and Australia. It’s also been a long-time home to the Canadian film industry, and has even been nicknamed “North Hollywood.” Dozens of film and television productions from major studios film here every year.
Vancouver is very much an international city. It has large boroughs dedicated to varying cultures, including one of the largest Chinatowns in the world. The society here is more receptive to new ideas, always looking for the next big thing; it’s not surprising that floating has blown up in Vancouver as much as it has.
In the last 3 years, 10 float centers have opened up, most of them being larger 4–6 tank centers. The really interesting thing is how they all opened within the same short amount of time about 1 ½ to 2 years ago, within months of each other.
The Float Tour Blog – Issue #25
We finally made it back to the West Coast! We went through the Canadian Rockies and were overwhelmed by the beauty of it all. We drove through hours and hours of winding mountain roads, fertile valleys, and tiny towns so picturesque they looked like movie sets. It was so captivating, in fact, I suspect Graham and Ashkahn may have secretly replaced themselves with robotic doppelgängers to hike throughout Banff.
This post will focus on the smaller communities in B.C. that are bringing floating to new people every day. We also get to visit Canadian manufacturer Pro Float. They’re relatively new to the scene, just opening up earlier this year – another exciting sign of the growth in the industry.
