Something in the world of floating have you stumped?
Show Highlights
It’s no secret that Graham and Ashkahn are shutting down the podcast (check out the resources for details on how to call in for the finale), but why?
Today, Graham and Ashkahn talk about all their projects that they’ll be dedicating themselves too now that they don’t have a daily podcast to rush to, everything from the mundane to the insane.
Show Resources
An Important Announcement from the Daily Solutions Podcast
If you’d like to sign up to ask a question on our two-hour call-in show, November 29th at 3 pm PST, go to floattanksolutions.com/dsplive.
HelmBot.com for more details on the HelmBot.
Listen to Just the Audio
Transcription of this episode… (in case you prefer reading)
Graham: So concludes the Mr. Epsom saga.
Ashkahn: Quite a tale.
Graham: I am Graham.
Ashkahn: I am Ashkahn.
Graham: And together we are Grashkahmn.
Ashkahn: We can answer your questions.
Graham: We are answering another question today, but before we get to it, quick announcement.
Ashkahn: Yeah, you probably heard by now, so we’ll just the highlights.
Graham: Yeah, we’re winding down the podcast, we got our final episode on the 29th.
Ashkahn: It’s from three to five o’clock PM Pacific time. It’s a live call-in show.
Graham: Be there or be square.
Ashkahn: We’ll be videoing it. If you don’t know what we look like, it’s gonna be …
Graham: We’re not just illustrated for starters.
Ashkahn: Yeah.
Graham: We’re real people. You could find that out if you-
Ashkahn: You’ve probably been picturing in your head one of those statues of Greek gods.
Graham: And you’d be right.
Ashkahn: Yeah, prepare to be even more impressed.
Graham: All right, today’s question is, “What else do you have going on that’s so important you gotta end the podcast for, huh?!”
Ashkahn: Getting some guff, okay.
Graham: Yeah, and we got a lot of write-ins of congratulations and how much people have been liking it, and also some, not hate mail, but questioning emails. So this is pretty representative, I think more on our side ’cause I thought this was a hilarious question.
Yeah, I don’t know man, probably finally start my-
Ashkahn: We’ve got lives to live.
Graham: Start my dream of actually creating all-terrain animal feet. I really wanna have animal slippers that you can go hiking in.
Ashkahn: Slippers, okay. Not feet? I thought you were talking about genetically modifying animal feet.
Graham: No.
Ashkahn: You’re just talking about slippers.
Graham: Animal feet slippers, yeah.
Ashkahn: Yeah, we’ve talked about this. There’s basically, we think, a very underserved market out there of people who want fun things typically made for children in much more robust adult form. Like really nice animal slippers, or I’ve wanted a really nice bow tie that squirts water out of it. But if you go to get a bow tie that squirts water out of it …
Graham: White tie umbrella hat.
Ashkahn: Yeah, they all look super hokey and cheap and you can clearly see where the squirting is. It’s like, come on.
Graham: Yeah, bring it.
Ashkahn: Yeah.
Graham: And we will, we will bring it, so.
Ashkahn: So.
Graham: That’s where we’re gonna be spending most of our time on from here on here on out.
Ashkahn: Yeah, adulttoys.com I think is what we decided …
Graham: I think that one might be taken.
Ashkahn: We’re still trying to figure it out.
Graham: Don’t go there, we’re not gonna put that one in the show notes. Yeah, that would be awesome, that is actually one of my dreams, that was not a joke but that is not what we’re immediately spending time doing.
Ashkahn: No we’ve had this plan for a while of really wanting to make sure that a properly well-established moon colony exists.
Graham: It’s true, it may sound silly.
Ashkahn: It’s time, we can’t keep putting it off.
Graham: It sounds silly to me.
Ashkahn: The moon’s just gonna keep getting further away, we gotta act now.
Graham: One potato chip of weightless per year is what you weigh on the moon. Yeah, so that’s … If you have money, a lot of it and you wanna contribute to-
Ashkahn: Yeah we’re missing that part.
Graham: The development of humanity, then this is your freaking chance.
Ashkahn: But we have a name already.
Graham: You could be a hero.
Ashkahn: It’s, I’mgonnagetmooned.com.
Graham: I don’t know if that’s probably taken. We’re not gonna put that one in the show notes either. Now that I think about it. Yeah, what should we … That’s pretty much it, right? That’s the big ones.
Actually, what we wanted to spend some time doing, we hoped, was a petting zoo. but instead of animals … No, so we … Part of the weird thing about being Float On is that we immediately started five companies instead of just running a float tank center.
Ashkahn: Yeah.
Graham: And turns out they all take time and attention and –
Ashkahn: A full amount of time each.
Graham: Yeah. So we work five full jobs each, which is crazy and we switch back and forth and really focus on different projects. And fortunately a lot of the things we’ve been doing are stabilizing and able to run themselves a little bit more. We’ve hired androids to take up our role on this podcast for example.
Ashkahn: Yes.
Graham: I am Ashkahn. And the thing that we’re going to be focusing on, at least for the next couple of years probably, is trying to transition more into spending some time on the Helm, and both improving the software for existing clients in the float industry and branching out into some new other industries outside of just floating.
Ashkahn: Yeah, it’s been seven, six years, something like that. It’s been a lot of years since we started Helm.
Graham: Feels like lifetimes.
Ashkahn: So it’s developed a lot, it’s got a pretty nice foundation and it’s really fun for us to work on. We love working on it, and so when we were talking about the work we really enjoy, we kept coming back to the Helm, because I think we’ve been really satisfied with programming and how magical it feels to do something once that then prevents you from having to do the same thing a million times. Making buttons for things.
Graham: And it’s cool. Yeah as we do it, it’s saving everyone in the float industry time. We can add these features that not only benefit us in Float On, but immediately upon implementation, are available to every single center out there. And hopefully can help people save a little more of their time and actually fill up more of their tanks. So in terms of important work and satisfaction per hour spent, it’s also, the Helm feels very productive in that sense for being useful.
Ashkahn: And it’s not just… When we first started, it was like, “Yeah, this is fun. Get a couple of float centers.” And now there’s a bunch of float centers using it, and so it feels really powerful to be able to work on it and improve it and really impact that many people. And hopefully, have other people like massage and stuff like that save people from some of the other generic spa software that they’re using out there.
Graham: Yeah, so things like eventually developing software for escape rooms and all kinds of different silly things like that too, yeah. But yeah, that’s probably gonna be the future for us, is a lot of Helm work and of course, we’ll still be around, we might even pop back on, do Occasional Solutions Podcasts.
Ashkahn: Yeah.
Graham: Is a rough idea. But yeah, we might do some special broadcasts every few months and hop on and see if there are new questions coming in, answer them or just chat about important developments in the industry too. So don’t think we’ll be totally gone.
Ashkahn: Yeah we’re still here.
Graham: Yeah you’re stuck with us.
Ashkahn: Yeah.
Graham: Like it or not.
Ashkahn: We’re just gonna be having these conversations at each other without microphones. But we’ll still get together every day and answer a question that I come up with from now on.
Graham: Or if you have other ideas for not just float related questions you’d like to hear us answer, let us know. We’re open to more general solutions. All right, I think that’s pretty much it-
Ashkahn: Yeah.
Graham: For this episode.
Ashkahn: And yeah, if you’re on the Helm, get pumped. We’re gonna be taking it to the next level-
Graham: Yeah, you’re about to see some-
Ashkahn: In the next year or two.
Graham: Yeah, pretty cool improvements coming your way.
Ashkahn: Yeah we’re shipping every single float center a real Helm robot to do tasks for them.
Graham: Don’t hold us to that, that might be …
Ashkahn: Helmbot is going to be alive.
Graham: All right. Don’t forget to tune in, coming up right around the corner, November 29th.
Ashkahn: Yeah.
Graham: Live two-hour call-in extravaganza, three to five PM, Pacific time.
Ashkahn: Yeah, buy a couple of extra phones just in preparation.
Graham: All right, we’ll see everyone there.
Ashkahn: Right.
Graham: Everyone. Bye.
Recent Podcast Episodes
What to do When Floaters Interrupt Intros? – DSP 284
Ashkahn’s back and on form. He and Graham take on the question of how to handle first time floaters interrupt the pre-float intros explaining the process.
There’s a lot of information that first time floaters need, and if they aren’t paying attention, it can cause messy floats or unnecessary difficulty or confusion. The reunited duo provides some great tips while going over different customer scenarios.
When is the Best Time to Open a Float Center? – DSP 283
Graham takes the helm again without any co-captain to steer the SS Daily Solutions through the rugged storms of float industry questions.
Today he answers a question about when the best time of year to open your float center. The important thing to remember is that, whenever you choose, you should plan for even earlier, as float centers are more likely to get delayed in construction.
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Graham the Lone Podcaster takes the reigns on answering how to pick a contractor for float center build out.
It’s the kind of big decision that every float center owner hopes to only make once, so getting as much information ahead of time is extremely useful. Graham breaks down some useful tips and explains how to ask for a bid, specific skill sets to look for, and general advice on knowing when to walk away.
Starting your Pumps Early – DSP 281
In this episode, Graham goes solo again to answer a particularly loquacious listener who sent in a question about how to logistically handle your changeover when a floater comes out early.
It can be tempting to start your changeover as soon as possible, especially if you have a few of them to get to, but Graham lays out some helpful things to remember before flipping that switch and running your pumps before the allotted time.
How Hot is Too Hot in a Float Tank? – DSP 280
Graham goes solo again to discuss how people perceive temperature in the float tank.
This is an important issue specifically because of a few pieces of technical information that your average customer just isn’t going to know, largely how humidity impacts temperature, but also how easy it is to overheat in an incredibly humid environment.
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You step into the elevator and shuffle to the side to make room for the kind-eyed, old woman with the miniature poodle.
“Good morning,” you say with a smile.
“Good morning,” she beams back, her gaze resting briefly on your water bottle with the logo from your float center’s annual party.
After a brief pause, she asks, “What is Float-a-Palooza?”
You take a breath, smile, and launch into your literal elevator pitch.
So, what do you say?
Employee Handbook Template
Whether you are a small or large float center, you most likely have other employees working for you. Regardless of the size of your staff, for reasons of efficiency and legality, it’s essential that your organization has clear and straightforward policies and guidelines. No matter how good employee communication is, it’s always safest and cleanest to have clear parameters and expectations written down.
This is why Float Tank Solutions has created a customizable Employee Handbook Template. Free for anyone to download, it contains federally compliant language (current as of October 2016) and contains a multitude of sections, from employee benefits and compensation descriptions to job guidelines and discrimination policies.





