Learn best practices for starting and running a float center:
  • This field is for validation purposes and should be left unchanged.

Something in the world of floating have you stumped?

  • This field is for validation purposes and should be left unchanged.

Show Highlights

This episode from Rise comes at you recorded live with another very special guest, Rick from Float St. Louis. Not only does he work in a float center, he’s also releasing a float themed quarterly magazine called Third Wave Magazine. While he was a bit tight lipped about the magazine, his choice of question may speak to just how demanding it has been on him lately.

Listen to him chat with Graham and Ashkahn about how to do all the things and when doing too many things is too much.

Show Resources

Listen to Just the Audio

Transcription of this episode… (in case you prefer reading)

Ashkahn: Alright, for those of you listening out here, that was our buddy Rick from Flo STL. He’s with us here today.

Graham: He’s just going to run the podcast for now.

Rick: I’ll just hang out.

Ashkahn: We’re here in St. Louis.

Graham: Hi. By the way, I’m Graham.

Ashkahn: Okay, yeah. Like anyone wanted to know that. We’re here in St Louis. Why you might ask are we in St. Louis? Tell them Graham.

Graham: Okay, Ashkahn. That’s Ashkahn by the way there’s Ashkahn.

Ashkahn: This is Ashkahn.

Graham: We are here for the second annual Rise Flow gathering, which has been a blast so far. Just finished up the first day.

Ashkahn: That’s right.

Graham: And we’re crazy, and decided to do live podcasting from a very noisy space, so-

Rick: As if it wasn’t enough already.

Graham: Yeah, yeah. With that said, it’s been a total blast. So, Rick, you have any good questions for us?

Rick: Oh sure.

Graham: Just one would be fine.

Rick: So, sometimes you have this feeling like you are going to do all the things, and then you’re like, oh yeah, like I can do all the things. And then you start doing all the things.

Ashkahn: Yeah.

Rick: And it’s like, man I can’t do all the things. So from your perspective, how do you choose the things you do?

Graham: Well first of all, we’re really bad at this.

Ashkahn: This is real.

Graham: In fact, usually what we do is sacrifice our health, sanity, family time.

Ashkahn: Sleep.

Graham: Social interactions.

Ashkahn: Any other thing we have going on in our lives.

Graham: New crazy ideas we come up with, so.

Ashkahn: I haven’t seen my parents in 12 years at this point. This is the problem-

Graham: We’re running a daily podcast right now. [crosstalk 00:02:46]

Ashkahn: We promised ourselves that we wouldn’t start new projects. And then now we have a podcast we release every single day.

Rick: Yeah.

Ashkahn: Weekends and holidays. So I don’t know, I’m not, okay, well let’s see if we can.

Graham: We have way more projects still that we think of than we do. So-

Ashkahn: There’s some amount to filter out there. Here’s one thing I think we should keep in mind. I think there’s been a great contribution to humanity in general by people who have no idea how big of project they’re getting themselves into. Like I think if people had a good sense of the amount of work ahead of them when they come up with an idea, no one would do anything. Like literally, the human race would be sitting around, being like, ah no, maybe later, like that sounds a little intense.

Graham: And everybody would be drilling oil or something, yeah.

Ashkahn: So, that’s a kind of ignorance that comes with not knowing what you’re getting yourself into. I think it’s one of the driving forces of human civilization.

Graham: That being said, I feel like, my mom has this sign on her refrigerator, right. Which I think is a great reminder. It says, if it’s not fun, it’s not sustainable.

Rick: Oh.

Graham: And I think that’s very true. So, if you’re like coming down to decisions on what you should spend your time doing, and one of them is like, it really seems like I should do that to further my career, and one is like that just seems like you’d be hilarious and awesome. Maybe do the hilarious and awesome thing.

Ashkahn: We should go on a road trip around the country for three months.

Graham: Instead of the boring thing that might further your career you know.

Rick: Was that sign, like knitted?

Graham: No, it was scrolled in pen. She thought of it in the middle of the night … like yeah, yeah, yeah.

Ashkahn: We’re very much of the philosophy that we spend a very, very decent chunk of our lives working. And you can’t see home, I put quote/unquote we’re game around there. That’s because when you-

Graham: We’re on the road podcasting.

Ashkahn: When you spend that much of your time doing something, to me, life and work have to mix.

Rick: Mm-hmm.

Ashkahn: Otherwise work sucks really. Like that’s- [crosstalk 00:04:42] and the time you reserve for life, you’re tired because you spent all your waking time doing the working part.

Rick: Yeah.

Ashkahn: So I, to us, when I look around, at what we’re doing, and we spend our time doing, which we do a lot now. Like we’re really specifically-

Rick: You have to.

Ashkahn: Sit down go like, okay, what are we actually deciding to spend our time doing, and what are we not deciding to spend our time doing. We really factor in life enjoyment into that decision.

Rick: Good, good.

Ashkahn: Because we know we’re going to be spending a lot of time. We have more ideas than we could possibly have time to do. It has be a factor in it for us. Otherwise I just don’t think I could handle it, I think I would have broken years ago.

Graham: I could dig a hole for seven hours a week, and if my only job was digging holes for seven hours a week, and I made the same amount of money that I make helping operate a float center, and creating the things that I want to create, I would much rather work sixty hours a week than digging holes for seven hours a week.

Rick: Uh huh.

Graham: I would make that trade.

Ashkahn: And that’s the enjoyment side of things for sure. I mean, honestly, I think in relating it to hiring employees, or just running a float center in general. I think that’s how we’re able to get such good crews working at float centers, is we’re helping people, and is because people have a choice, right. They’re like, I’m going to apply to this job, and this job.

Rick: Yeah.

Ashkahn: And float centers obviously aren’t the most competitive for the wages they’re offering. But it’s the same thing, right. You get to help people, you get to make a difference. You often feel like you’re a part of this small business that’s rising from the ground up, yeah, there’s something really satisfying about that. Yeah, not just for you Rick, but in general, I think that float centers benefit from that coolness factor, or being a very satisfying industry to contribute to. And certainly that’s why we do this crazy daily podcast in robes and everything else.

Rick: So, if this isn’t taking the idea too far, I’m going to ask another question.

Ashkahn: Alright.

Graham: Alright.

Rick: Question number two.

Ashkahn: We usually don’t allow that, but we’ll make an exception this episode.

Graham: Or usually they both have to be at the beginning of the episode you know.

Rick: Yeah, switching it up. Is there a time you’ve taken an idea too far you’d like to share?

Ashkahn: We’re literally wearing robes right now.

Graham: And you know what we should do, a different intro for every single one.

Ashkahn: Now we spend hours a week making up jingles.

Graham: We’re like jingle artists now. Yeah, we took that one a little too far, but you know, we’re committed so.

Rick: I think I’m going to take some things home from this.

Graham: So you feel like we’ve answered-

Rick: Yeah.

Graham: At least a little bit. I’ve touched on your questions.

Rick: Well I was looking for a way out, and you didn’t give it to me, so.

Ashkahn: We just gave you path of deeper although rolling dice isn’t a bad idea, you can always, if everything seems the same, just roll dice and decide.

Rick: That’s right. Thank you guys

Graham: Yeah, thank you Rick.

Rick: Yeah, anytime.

Ashkahn: And for those of you out there in non St. Louis, and you want to ask us a question. From this episode, I think the way you do that is first you get a job at FLOAT-STL, and you work there for a few years, and then you start running an event and then you come on our podcast live in person. I think that’s the only pathway to asking us a question.

Graham: So good luck guys.

Ashkahn: Best of luck out there. See you later.

Graham: Talk to you tomorrow.

Recent Podcast Episodes

How to handle floaters getting out early – DSP 134

Sometimes… floaters get out early. That’s just what they do. But how often should that be happening? And how early? Well… it certainly depends on the length of your floats. If it is happening a lot and you run hour long floats, maybe there’s a common issue that people aren’t telling you. This is where those soft skills come in really handy. It doesn’t hurt to ask, but it also might not be anything to worry about.

Graham and Ashkahn share their experiences with this and what they see as regular floater behavior and what might be a little suspicious, along with some tips to suss out exactly what’s going on if you think it’s happening too frequently.

Thinking about safety and security for offering overnight floats – DSP 133

Being open constantly does come with its challenges, even for float centers. What do you do when the rest of the world goes to sleep but you’re still operating? Doesn’t it get dangerous? What sort of precautions do you have to make to protect your business and your employees. 

Graham and Ashkahn discuss security for Float On for the twilight hours when things can go wrong as well as some of the general challenges of running a 24 hour business. 

Problems with using certain types of soap – DSP 132

When dealing with the carefully constructed micro-environment of a float tank, any tiny addition can really throw off the appearance or chemistry (just ask anyone who’s had to deal with their water turning orange or green!). The types of soaps you use in your float rooms, along with shampoos, conditioners, and lotions can and will enter your tanks, so it’s important to consider what impact they’re going to have.

Graham and Ashkahn walk through troubleshooting water chemistry problems for this question, to help solve a particular issue. 

Methods for filling weekday float sessions – DSP 131

This is a challenging issue for any service based industry. The world still operates on a 9-to-5 schedule, often Mondays through Fridays, finding people with the availability to zen out in those hours can be a challenge, but Graham and Ashkahn have been there and have some insights to the experience. They share what they do at Float On to counter this and when to accept the margins where you’re just not getting people in to float.

Thoughts on floating with a pacemaker – DSP 130

Sometimes you have customers with very specific needs or concerns about their float. In the case of medical concerns in regards to floating, there’s a lot we don’t know. Always always always have your customers discuss any serious medical concerns with their doctor. If for no other reason, if something does go wrong, even if it’s completely unrelated to their float, you’re not on the hook and have to deal with it. 

Latest Blog Posts

March’s Topic: ‘Start Small or Launch Big?’

March’s Topic: ‘Start Small or Launch Big?’

This month we'll be talking about something that is especially relevant to everyone just getting started in the floatation industry. Should you start a float center decked out with a full armada of tanks, a 30 ft salt water aquarium, and filter changing robots? Or...

March’s Topic: ‘Start Small or Launch Big?’

Your Float Center Should Feel Like Home

At True REST we are in our second float center build out and really put a lot of emphasis and thought on the post float interaction and environment.The flow of our Spa is very tranquil and psychologically brings you down each step further into the Spa you get. We...

Relating to the Float Experience

Relating to the Float Experience

There is no doubt that the short period following the float is crucial for achieving a complete floatation experience. It is during this stage that the first-timer will be setting into place the thoughts that will become how they relate to their float. They have just...

Sales In a Float Tank Center

Sales In a Float Tank Center

When we first started Float On, already being regular floaters ourselves and being very familiar with the warm embrace of the post-flow afterglow, we figured that selling things to our float customers after they got out would be the easiest thing in the world. We were...